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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mark Nichols

Mark Nichols

June 11, 2026

5  out of  5
rating by Mark Nichols
"Office staff very friendly and professional. Office well run organized, and ability to answer any questions. You can speak with agent face to face if necessary."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Gina Scruggs’s Team! We deeply appreciate your kind words here in Jasper . "
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Annsley Johnsey

June 11, 2026

5  out of  5
rating by Annsley Johnsey
"Had a great experience! Everyone was so kind and helpful!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Gina Scruggs’s Team. "
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Abbey Darnell

June 11, 2026

5  out of  5
rating by Abbey Darnell
"Hannah Wilson is very responsive and professional! She makes sure to help in any way she can!"
We responded:
"Thank you for the amazing review, Abbey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Morgan Tackett

June 9, 2026

5  out of  5
rating by Morgan Tackett
"Hannah Bell was very friendly and helpful! She answered all of my questions and made adjustments to my insurance plans to meet my needs! Highly recommend."
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Allison Burleson

June 9, 2026

5  out of  5
rating by Allison Burleson
"Gina and her team are so helpful with navigating my insurance needs! Hannah James was especially supportive and knowledgeable!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Gina Scruggs’s Team. "
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Andrew Hunt

June 1, 2026

5  out of  5
rating by Andrew Hunt
"Japeth was friendly, knowledgeable, and made it easy for me to understand my policies!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Gina Scruggs’s Team! We deeply appreciate your kind words here in Jasper . "
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Steven Ammann

June 1, 2026

5  out of  5
rating by Steven Ammann
"Had a few questions on some policies so I called and Japeth was extremely helpful and diligent in answering every question/concern that I had. Extremely likely to recommend to friends and family."
We responded:
"We appreciate your review, Steven. We are so happy that you had such a wonderful experience with State Farm Agent Gina Scruggs’s Team here in Jasper ! "
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JM Collard

June 1, 2026

5  out of  5
rating by JM Collard
"Had a great experience working with Japeth he went above and beyond."
We responded:
"JM, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Bram Hood

June 1, 2026

5  out of  5
rating by Bram Hood
"I had a great experience here and was especially impressed with Japeth. He helped me get done quick and easy and made me feel like I understood everything. He was also a very kind young man, that kid has a bright future."
We responded:
"Wow, thank you for the 5-star review, Bram! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Kaden Williams

June 1, 2026

5  out of  5
rating by Kaden Williams
"Young man by the name of Japeth Howell was an extreme help"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jasper to know that you had such a wonderful experience with us here on State Farm Agent Gina Scruggs’s Team."
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Christi Key

April 28, 2026

5  out of  5
rating by Christi Key
"We are very pleased to Have Gina as our insurance agent. I The costumer service is great and very friendly and helpful staff there as well"
We responded:
"Thank you Christi!"
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Harper shadinger

April 28, 2026

5  out of  5
rating by Harper shadinger
"I had such a great experience working with Lisa at State Farm! From the moment I walked into the office, I felt welcomed—the space is warm, inviting, and just puts you at ease right away. Lisa herself is absolutely amazing. She took the time to really listen to my needs, answered all of my questions, and made sure I fully understood my options without ever feeling rushed or overwhelmed. She went above and beyond to help me find the right coverage for my situation, and you can tell she genuinely cares about her clients. It’s rare to find someone who is not only knowledgeable but also so personable and easy to talk to. If you’re looking for someone who will truly take care of all your insurance needs, I highly recommend Lisa. I’m so glad I found her!"
We responded:
"Thank you!! We love our Lisa!"
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Patrick Hays

April 22, 2026

5  out of  5
rating by Patrick Hays
"Best staff ever. Hannah Bell is especially helpful"
We responded:
"We all love our Hannah Bell"
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Nita Higginbotham-Wilson

April 17, 2026

5  out of  5
rating by Nita Higginbotham-Wilson
"Gina and her staff are super friendly and always put their customers first."
We responded:
"Thank you Nita!"
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carey s

April 15, 2026

5  out of  5
rating by carey s
"There are two Hannah’s in this office and they both are so efficient. I like that you can text the office and do almost anything. Lisa at the front desk is so helpful also. Gina has a great office staff."
We responded:
"Thanks! We love our team also!"
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Melissa Dutton

April 15, 2026

5  out of  5
rating by Melissa Dutton
"Everyone at Gina Scruggs’ State Farm is wonderful! They offer excellent customer service, and they beautify their little corner of downtown Jasper. They are such an asset to our community! Hannah James has been especially helpful to several of our family and friends. Thanks for taking great care of them!"
We responded:
"Thanks Melissa!"
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Brady Pugh

February 24, 2026

5  out of  5
rating by Brady Pugh
"We are very pleased with our home and auto insurance coverage. Not only do they offer excellent rates, the customer service has been outstanding every step of the way. I highly recommend them to anyone looking for reliable coverage and a team that genuinely cares!"
We responded:
"Thanks Brady! Our customers are like family to us!😉"
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Chris Key

February 9, 2026

5  out of  5
rating by Chris Key
"Saved me $200/mo and are wonderful people to boot!"
We responded:
"So glad we could help!!"
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Lamonica Green

February 9, 2026

5  out of  5
rating by Lamonica Green
"Everyone in the office is very nice and very helpful!!"
We responded:
"Thank you!! We do our best!"
Profile photo of Buster Howell

Buster Howell

November 1, 2025

5  out of  5
rating by Buster Howell
"We’ve had a great experience with the Gina Scruggs State Farm Insurance agency. With a family full of drivers, we have been so thankful to have an agent that is always available to answer our questions and handle our needs when they arise, no matter what the circumstances are. They go above and beyond to serve their customers and community."
We responded:
"Thank you!! We are thankful for you also!"
Profile photo of Kailey Johnson

Kailey Johnson

October 31, 2025

5  out of  5
rating by Kailey Johnson
"Gina Scruggs State Farm has a very helpful team of representatives, and Gina is always available as well!"
We responded:
"Awesome! Thanks for the 5 stars!"
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William Mcbee

October 26, 2025

5  out of  5
rating by William Mcbee
"I’ve had insurance with Gina for over ten years. The staff has always been helpful and friendly."
We responded:
"Thank you!! "
Profile photo of Alayna Key

Alayna Key

October 22, 2025

5  out of  5
rating by Alayna Key
"Ever since switching from Anthony Christian to Gina Scruggs office, it has been way better! Everyone there is so easy to work with and super nice! I would recommend them to everyone!"
We responded:
"So glad we could help!"
Profile photo of Christie Thompson

Christie Thompson

October 20, 2025

5  out of  5
rating by Christie Thompson
"I recently switched agents to Gina and my experience has been extremely positive! All the staff has been very nice and helpful. Gina has been readily available and communicating with me. Plus she is saving me money !! 😜"
We responded:
"We are glad that we have been helpful!"
Profile photo of Carey Scruggs

Carey Scruggs

October 12, 2025

5  out of  5
rating by Carey Scruggs
"This office works hard to help every customer every day."
We responded:
"Working hard is what we do! Thanks Carey!"